Privacy Policy

Effective Date: 01/01/2026

This Privacy Policy describes how GreenFab and GreenFab Mart ("we", "our", "us") collect, use, disclose, and protect your information when you visit or make a purchase through our website, mobile application, or related services (collectively, the "Platform").

By accessing or using GreenFab Mart, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Account login credentials

  • Order and transaction details

b) Payment Information

Payments are processed through secure third-party payment gateways. We do not store your card, UPI, or banking details on our servers.

c) Non-Personal Information

  • Browser type and device information

  • IP address

  • Pages visited and time spent

  • Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our products, services, and user experience

  • Communicate order updates, offers, and important notices

  • Prevent fraud and ensure platform security

  • Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

GreenFab Mart uses cookies and similar technologies to enhance site functionality, analyze traffic, and personalize your experience. You may manage or disable cookies through your browser settings; however, some features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

  • Trusted service providers (logistics, payment gateways, IT services)

  • Legal or regulatory authorities when required by law

  • Business partners strictly for order fulfillment and platform operations

All third parties are obligated to maintain confidentiality and security standards.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no online system can guarantee absolute security.

6. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your account or data

  • Opt out of marketing communications

Requests can be made by contacting us using the details below.

7. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

8. Children’s Privacy

GreenFab Mart is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Platform constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

GreenFab / GreenFab Mart
Email: greenfaborganicfoods@gmail.com
Address: GreenFab Organic Foods, SRA 100, Samatha Residence, Kalarcode, Sanathanapuram P O, Alappuzha - 688 003

This Privacy Policy applies to all products sold under GreenFab Organic Foods and all categories available on GreenFab Mart, including food products, clothing, footwear, cosmetics, kitchenware, and household essentials.